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Showing Tag: "customer" (Show all posts)

Good Customer Service Is Important

Posted by Howard Trott on Tuesday, September 4, 2018, In : Customer Service 
In the not too distant past security guards were arguably deemed by outsiders to be a none too friendly bunch where protection of both the people and/or property under their control came before any kind of customer consideration. However in the 21st century security job roles have changed and ultimately this means that security companies are having to take on more customer-focused roles.

Previously security guards were mostly seen on construction sites, military establishments, and large scale...

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Dealing with drunk customers

Posted by Spartan 24 Hour Security on Tuesday, September 26, 2017, In : Personal Security 
Part of being a bartender is your ability for dealing with drunks and unruly customers.

It is essential you deal with customers who have had a little bit too much to drink in the correct manner to get the best outcome.

Remember – it is illegal to serve customers who are too drunk as you may be putting their lives at risk. Bottom line, don’t serve the intoxicated.

Drinking alters people’s perception and ability to control their actions.

How would you feel if you served someone who was alread...

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