Certain occupations are more at-risk of exposure to violence; it’s a fact.
For example, employees working alone, working late at night, or working in high-crime areas, are all more likely to be subjected to an act of violence.
Seems like common sense, right?
And if you have workers who routinely deal with angry customers, you know how things can get out of control, and that workers need a strategy for resolving those situations.
That’s where conflict de-escalation safety training techniques c...
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